Symantec pcAnywhere, the world’s leading remote control solution*, helps quickly resolve helpdesk and server support problems. New Remote Management tools include remote versions of common tools such as Regedit, Task Manager, Command Prompt, and the NT Event Log to quickly solve problems on the host machine. The combination of remote control, comprehensive remote management, and advanced file transfer capabilities enhances helpdesk efficiency, reduces call times, and frees IT personnel to focus on strategic business initiatives.
With comprehensive security features, including support for 13 authentication types, PKI and Symmetric encryption, mandatory passwords, host and remote serialization, integrity checking, and enhanced logging tools, Symantec pcAnywhere can be safely deployed in any environment.
The Symantec Packager allows administrators to create customized installation sets by providing the ability to choose which components to install, define policies, add host and remote objects, and set security options. Once finished, administrators can deploy this installation (and other applications as well) to their users simultaneously across the network.
Thin host and Quick Deploy and Connect features enable administrators to connect to a remote machine, even if pcAnywhere is not installed. The new Command Queue provides the ability to queue up multiple files and DOS commands and process them in sequence. Files can be reprioritized, paused, and deleted from the queue as needed. File transfers occur in the background so administrators can work uninterrupted and continue to select files while other files are being sent. Administrators can even send files to multiple computers in sequence. An easy-to-use, graphical user interface provides consistent navigation between remote control, remote management, and file transfer applications.
